HELP & SUPPORT

PREMIUM SUPPORT

As all companies, you have already faced technical issues using external products, due to complexity of your project. These problems are time demanding. Because we care about your comfort, we have dedicated a support team at your service to bring you the best support in the shortest time.

 

Committed to meeting your needs, OMMIC provides practical solutions and support at no cost! We care so you can work in the best conditions.

Facing an issue? Our engineers are available, offering technical assistance within 24 hours. Do not waste any more time and submit your engineering design or technical and application questions to our support team.

SUITED TO YOUR NEEDS

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CUSTOMER SUPPORT

Interested in OMMIC? Submit your general questions about product and process availability, status, services, pricing …

  • response within 24H
  • direct contact with engineers
  • samples can be sent for performance testing
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DESIGN SUPPORT

For those who conceive their MMICs via our PDK, we provide everything you need to make the experience as optimal as possible.

  • free hotline with designers
  • software updates and upgrades
  • provision of dedicated training
  • pre-production verification

TECHNICAL SUPPORT

Our dedicated technical application team is here to help you with the biggest challenges as well as the simplest technical questions.

  • free hotline with engineers
  • provide measurement & simulations datas
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AFTER SALES SUPPORT

We do our utmost to satisfy you. If you have any questions or if something does not work as you expect, please contact us.

  • free follow-up
  • 100% guaranteed quality MMIC
  • optimum delivery time

CUSTOMER SATISFACTION

Meeting your requirements is our top priority, so we strive to provide you with the best experience. Today, customers around the world are satisfied with our products / services and continue to trust us on their increasingly innovative projects.

As well, we believe there is always room for improvement, which is why, as part of our continuous improvement process, we are implementing a satisfaction survey to serve you even better. In the meantime, still our engineers cannot wait to support you for any request.